The small print…
Check In & Check Out:
Let us know your estimated arrival time and we will do our best to ensure that your suite is ready for you.
In general, suites are ready from 15.00.
Departure time is 12.00.
Booking Terms & Conditions:
Please understand that your reservation is only confirmed upon reciept of a deposit of 30% of the total price. For your security we offer a special cancellation insurance that we will happily arrange for you.
European Travel Insurance:
Request an estimate from European Travel Insurance by clicking here.
Details:
Prices quoted in the price list are per person per day rates and include Breakfast. Our Complimentary Services are available from two nights. There is no change in price if breakfast is not taken.
Free parking in the garage:
The safe CCTV monitored garage located three minutes from the hotel is available free of charge for the duration of your stay Our staff will happily bring your car tot he hotel or take it to the garage.
Dogs:
If you would like to bring your dog with you please also bring a basket or blanket. Additional cost €12 per day excluding food. Any damage or excessive dirt caused are not included in this price.
Account Details:
Please transfer the agreed deposit to:
Volksbank Kaltern - banca popolare, Gerda Gius / GIUS LA RESIDENZA
IBAN: IT89 H058 5658 2500 5357 4900 049
BIC: BPAAIT2B053
Payment:
We accept Cash, EC-Cards from Austria, Germany and Switzerland as well as VISA and MASTERCARD.
Italian law is valid.
Cancellations:
Cancellations are only accepted in writing. Up to 3 months before booking, there are no cancellation costs. Up to 21 days before booking, we charge an fee of 30% of the agreed price. For cancellations 14 days before booking or early departure, we charge 70% of the agreed price. We recommend that you take out a Cancellation Insurance.
